Privacy Policy

1. Introduction

CrownJewelz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account registration information (name, email, date of birth)
• Identity verification documents (when required)
• Payment information and transaction history
• Communication records with our support team
• Preferences and settings

We also automatically collect:

• Device information and IP address
• Browser type and version
• Usage data and game activity
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Send you important updates and communications
• Personalize your experience
• Analyze usage patterns to improve our platform

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for transaction processing
• Regulatory authorities when required by law
• Legal advisors in connection with legal proceedings

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our support channels.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For more details, please see ourCookie Policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through theSupport section on our website.